**Last updated:** October 2, 2026
**Operated by:** Cooper River Trading Co., South Carolina ("we," "us," "our")
**Service:** Redemptio — a done-for-you criminal record cleanup service
By submitting our intake form or paying for a case, you ("client," "you") agree to these terms. If you do not agree, do not use the service.
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Redemptio is a record-cleanup **service**, not a law firm. We are not lawyers. Nothing we do, say, or write is legal advice, and no attorney-client relationship is created by using this service — ever. Our work is research, document preparation, and outreach: we find where your name appears online, prepare and send removal or correction requests, track responses, and monitor for recurrence.
If your situation requires a lawyer (for example: expungement filings, court petitions, pardon applications, or any legal proceeding), we will tell you so directly and refer you to one. We do not file court documents on your behalf and we do not represent you in any legal matter.
**What we promise (the work guarantee):** For every accepted case, we guarantee we will perform the full scope of work: identify every publicly visible hit we can find, prepare and send a proper request for each one, track every response and follow up as needed, and monitor for 90 days after the last request. If we fail to perform this work, you get your money back. That is the guarantee — the work, not the outcome.
**What we do NOT promise:**
If anyone on our team ever promises you a guaranteed removal, that promise is unauthorized and void — report it to us immediately.
You agree to:
Submitting the free review does **not** obligate us to take your case. We may decline any case for any reason, including (but not limited to): the case is unlikely to produce meaningful results, the hits are not removable through any lawful channel, you are unresponsive, or you provided false information. If we decline before payment, you owe nothing. If we decline after payment because of false information you provided, no refund is owed.
For each accepted case, we will:
1. Search for publicly visible hits tied to your name (mugshot sites, news articles, forums, data brokers, search results).
2. Classify each hit by removability and prepare the appropriate request.
3. Send requests and track every response, following up where productive.
4. Provide you a written summary of what was sent, what succeeded, what failed, and why.
5. Monitor for 90 days after the last request for recurrence of removed hits.
We will **not**: harass, threaten, or spam any website or publisher; submit false information; impersonate you, a lawyer, or law enforcement; attempt to hack, breach, or manipulate any system; or do anything illegal. If a lawful channel does not exist for a hit, we will tell you so plainly instead of pretending otherwise.
We will never use your name, likeness, or case details in marketing without your **prior written consent**. By default, any case studies are fully anonymized. If you agree to provide a testimonial, you may withdraw that permission at any time by writing to us, and we will remove it within 10 business days.
To the maximum extent permitted by law: our total liability for any claim arising from this service is limited to the amount you paid us for the case in question. We are not liable for indirect, incidental, consequential, or punitive damages — including lost job opportunities, lost housing, or emotional distress — even if we were advised such damages were possible. This limitation applies whether the claim is based in contract, tort, or any other legal theory.
You agree to indemnify and hold us harmless from any claim arising from false information you provided, your misuse of the service, or your violation of these terms.
Any dispute will first be addressed through good-faith negotiation (write to us; we will respond within 15 business days). If unresolved, disputes will be settled by binding arbitration in Charleston County, South Carolina, under the rules of the American Arbitration Association, with each party bearing its own costs. You waive any right to a jury trial or to participate in a class action.
These terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.
We may update these terms; the version in effect at the time you paid for your case governs that case. Material changes will be posted on our website.
If any provision is found unenforceable, the rest remain in effect. These terms are the entire agreement between you and us regarding the service.
Questions about these terms: Cooper River Trading Co., South Carolina. Use the contact information on our website.
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*DRAFT — have an attorney review before relying on this.*
DRAFT — have an attorney review before relying on this.